Web shop delivery terms
Web shop delivery terms General Please note that the colors of the products may not exactly match their natural color due to different displays and technical reasons. The size of the products varies and therefore attention should be paid to the product information, the sizes and dimensions mentioned in them. Ordering from the web shop To order, add the product to the shopping basket with the button. The customer then moves to the shopping basket. In the shopping basket, the customer can update the number of products. From the shopping basket, the customer continues to provide the customer information requested for delivery, checks the products in the shopping basket and updates the delivery costs. After that, the customer goes to payment. We process orders on weekdays. The customer will receive an order confirmation and delivery time by e-mail as soon as the order has been processed. As our ordering system is not connected to the stock situation, the product ordered by the customer may be temporarily out of stock. In such situations, we will contact customer by phone or email. Ordering by phone or email If you wish, in addition to the web shop, you can also place an order by e-mail or telephone. In this case, state the product name, quantity and price in the order. For contact and delivery, we need the customer's name, address, e-mail address and telephone number. payment options Payment is made at the time of ordering as an online or card payment. Delivery time and delivery costs Delivery is by Postnord Parcel Service. Delivery is to the nearest postal service point. Delivery costs are 5-20 € depending on the size of the product. A tracking number will be sent to the customer via SMS or email. The order will be delivered within 14 days of the payment appearing in our account. If the delivery of the order is delayed for any reason, we will notify the customer immediately. Product returns If the customer is not satisfied with the ordered products, the customer has the right to return the products within 14 days of receiving the order. Both returned products and packaging must be unused. Before returning, contact Okay Style Oy for more instructions by e-mail or phone. The customer is responsible for the cost of return. Additional information Product prices and delivery terms are valid until further notice. We reserve the right to change prices and delivery terms if necessary. A person over the age of 18 can act as a subscriber and payer. Children under the age of 18 must ask a guardian to complete the order / guardian's consent. Prices include 24% VAT.