Delivery and return conditions

Delivery

Shipping and Return Policies Shipping Orders are shipped within 1–5 business days of receiving the order. Products in stock are shipped the same or the next business day. If a product is not in stock and is made to order, it will be shipped within 3–5 business days. We ship all products free of charge.

Packages are delivered by Posti Oy.

Return

Return Our customers have the right to exchange or return the products they have ordered. We offer a 100-day free exchange and return policy without additional charges. The returned product must be unused and sent in its original packaging. If you want to exchange or return a product, please contact our customer service at okays@okays.fi / 0405253854. After that, we will guide you
on sending the package and ask for your account number for the refund. We will refund the money as soon as the returned products have arrived.